Accessibility Statement

NIHR is committed to making its websites and mobile applications accessible, in accordance with national legislation transposing Directive (EU) 2016/2102 of the European Parliament and of the Council and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to:, which is run by National Institute for Health and Care Research (NIHR) Cambridge Clinical Research Facility (CRF).

Compliance status

Apart from the exemptions listed below, this site is fully compliant with the accessibility regulations.

AbilityNet has advice on making your device easier to use if you have a disability.

Non-compliance with the accessibility regulations

WAVE highlighted some accessibility issues, which are:

  • The home icon in the menu bar is missing text.
    • Response: The home icon is a widely-used and well-recognised icon for a website homepage. We consider this home icon to be standalone and not requiring explanatory text. Viewers can also return to the homepage by clicking the NIHR Cambridge Clinical Research Facility logo at the top of every page.
  • Our site includes links to videos embedded on YouTube
    • All videos have subtitles enabled
  • Our site contains documentation such as Word documents and PDFs which are not currently fully accessible (see also “Disproportionate burden” below).
    • Patient Information Sheets relate to specific studies and are version-controlled, ethics-approved documents which cannot be modified for this website.
    • The Study Application Form consists of many tables for researchers to fill in when applying to the Scientific Advisory Board. This format is required to enable the form to be completed appropriately and accurately. We will supply a paper version on request.

Disproportionate burden

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

There may be third-party content on our website that we do not own and therefore cannot fix to make fully accessible.

If you require any information on our website in a different format, please do contact us via our details below and we’ll action your request.

Preparation of this accessibility statement

This statement was prepared on 23 August 2023. It was last reviewed on 23 August 2023.

We used a third-party accessibility tool called WAVE to test the accessibility of this website. WAVE can identify many accessibility and Web Content Accessibility Guideline (WCAG) errors, but also facilitates human evaluation of web content. A full explanation of how this tool works can be found on WAVE’s website.

Feedback and contact information

If you wish to report any accessibility challenges in using this website, or if you require any information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

We’ll consider your request and get back to you in 30 days. If you do not receive a response, please contact the NIHR Service Desk at 0207 333 5060 (internal or external) or visit (internal only) for assistance.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).